NTA - Notice history

All systems operational

Inbound Calls - Operational

Outbound Calls - Operational

Web Interface - Operational

Busy Lamps - Operational

API - Operational

Operational

Handset Provisioning - Operational

Wallboards - Operational

UC Integration - Operational

Dialer - Operational

MobeX Mobile - Operational

MobeX Softphone - Operational

NTA Homepage - Operational

Cloud phone book - Operational

100% - uptime
Nov 2022 · 100.0%Dec · 100.0%Jan 2023 · 100.0%

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Nov 2022
Dec 2022
Jan 2023
Operational

Lease Lines - Operational

Wireless Internet - Operational

No Service Impact Expected - Operational

Notice history

Jan 2023

Mobex Issues
  • Resolved
    Resolved

    We just resolved the issue!

  • Investigating
    Investigating

    We are currently investigating this incident.

Planned Maintenance 23 January 2023
  • Completed
    24 January 2023 at 12:00 AM
    Completed
    24 January 2023 at 12:00 AM

    Maintenance has completed successfully

  • In progress
    23 January 2023 at 9:00 PM
    In progress
    23 January 2023 at 9:00 PM

    Maintenance is now in progress

  • Planned
    23 January 2023 at 9:00 PM
    Planned
    23 January 2023 at 9:00 PM

    Monday, 23 January 2023 between 21:00 - 00:00

    Work is required in order to improve our systems.

    Monday night between 21:00 - 00:00 we will be carrying out
    essential systems update.

    This maintenance is classed as at low risk.

Upgrades to Datacenter
  • Completed
    18 January 2023 at 9:00 PM
    Completed
    18 January 2023 at 9:00 PM

    Maintenance has completed successfully

  • In progress
    18 January 2023 at 6:00 PM
    In progress
    18 January 2023 at 6:00 PM

    Maintenance is now in progress

  • Planned
    18 January 2023 at 6:00 PM
    Planned
    18 January 2023 at 6:00 PM

    We are performing upgrades at the data centers to improve traffic balancing across our sites.

    We are not expecting this to be service-affecting. However, due to the work being undertaken an at-risk notification is being given.

Planned Maintenance 10 January 2023
  • Completed
    11 January 2023 at 12:00 AM
    Completed
    11 January 2023 at 12:00 AM

    Maintenance has completed successfully

  • In progress
    10 January 2023 at 9:00 PM
    In progress
    10 January 2023 at 9:00 PM

    Maintenance is now in progress

  • Planned
    10 January 2023 at 9:00 PM
    Planned
    10 January 2023 at 9:00 PM

    Tuesday, 10 January 2023 between 21:00 - 00:00

    Work is required in order to improve our systems.

    Tuesday night between 21:00 - 00:00 we will be carrying out essential systems update.

    This maintenance is classed as at low risk.

Server Update
  • Completed
    08 January 2023 at 12:56 PM
    Completed
    08 January 2023 at 12:56 PM

    Maintenance has completed successfully.

  • In progress
    08 January 2023 at 12:00 PM
    In progress
    08 January 2023 at 12:00 PM

    Maintenance is now in progress

  • Planned
    08 January 2023 at 12:00 PM
    Planned
    08 January 2023 at 12:00 PM

    Jan 08 2023 between 12:00 - 14:00

    We will be updating links within our Enfield servers.

    This is a non-disruptive upgrade.

Dec 2022

Minor link upgrade
  • Completed
    03 January 2023 at 10:32 AM
    Completed
    03 January 2023 at 10:32 AM

    Maintenance has completed successfully.

  • In progress
    10 December 2022 at 12:00 PM
    In progress
    10 December 2022 at 12:00 PM

    Maintenance is now in progress

  • Planned
    10 December 2022 at 12:00 PM
    Planned
    10 December 2022 at 12:00 PM

    We will be upgrading the interconnection link between ENF DC and THN DC. No service impact is expected.

Nov 2022

Planned Maintenance 29 November 2022
  • Completed
    30 November 2022 at 12:00 AM
    Completed
    30 November 2022 at 12:00 AM

    Maintenance has completed successfully

  • In progress
    29 November 2022 at 9:00 PM
    In progress
    29 November 2022 at 9:00 PM

    Maintenance is now in progress

  • Planned
    29 November 2022 at 9:00 PM
    Planned
    29 November 2022 at 9:00 PM

    Tuesday, 29 November between 21:00 - 00:00

    Work is required in order to improve our systems.

    Tuesday night between 21:00 - 00:00 we will be carrying out systems update.

    This maintenance is classed as at low risk.

THN Network Upgrade
  • Completed
    20 November 2022 at 12:00 AM
    Completed
    20 November 2022 at 12:00 AM

    Maintenance has completed successfully

  • In progress
    19 November 2022 at 1:00 PM
    In progress
    19 November 2022 at 1:00 PM

    Maintenance is now in progress

  • Planned
    19 November 2022 at 1:00 PM
    Planned
    19 November 2022 at 1:00 PM

    Dear Partners,

    NTA will be upgrading major components of our core network equipment to enhance and upgrade the network capacity and resilience.

    We are expecting this work to take between 7-9 hours, during which the following services will be affected:

    VF Lease lines BT Lease lines Glide Lease Lines BT PDSL ENTANET Lease Lines DIALR Wireless Lease Lines All other primary VOIP services are duplicated in ENF

    This work may also cause disruptions to call traffic, BLF's and other provisioning tools whilst the work is being carried out.

    Notifications will also be sent out informing you of the progression through this period and upon completion of the work.

Server Maintenance
  • Completed
    12 November 2022 at 2:00 PM
    Completed
    12 November 2022 at 2:00 PM

    Maintenance has completed successfully

  • In progress
    12 November 2022 at 1:00 PM
    In progress
    12 November 2022 at 1:00 PM

    Maintenance is now in progress

  • Planned
    12 November 2022 at 1:00 PM
    Planned
    12 November 2022 at 1:00 PM

    We will be replacing some ETH cables with fibres as a part of the previous maintenance and will also reboot one of our servers.

    Affected services:

    • UC+
    • centreon
    • ntp server
    • voipmonitor
    • All other services should be fine as there is a duplicate server in THN.

Nov 2022 to Jan 2023

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