NTA - Notice history

All systems operational

Inbound Calls - Operational

100% - uptime
Aug 2023 · 99.76%Sep · 100.0%Oct · 100.0%

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Aug 2023
Sep 2023
Oct 2023

Outbound Calls - Operational

100% - uptime
Aug 2023 · 99.76%Sep · 100.0%Oct · 100.0%

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Aug 2023
Sep 2023
Oct 2023

Web Interface - Operational

100% - uptime
Aug 2023 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2023
Sep 2023
Oct 2023

Busy Lamps - Operational

100% - uptime
Aug 2023 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2023
Sep 2023
Oct 2023

API - Operational

100% - uptime
Aug 2023 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2023
Sep 2023
Oct 2023

No Service Impact Expected - Operational

100% - uptime
Aug 2023 · 99.76%Sep · 100.0%Oct · 100.0%

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Aug 2023
Sep 2023
Oct 2023

Notice history

Oct 2023

Mobex on Android Devices
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Update
    UTC
    Update

    We are working very closely with Google to resolve the issue and hope to have a resolution soon

  • Update
    UTC
    Update

    We are still waiting for a response from Google to re-enable the certification

  • Identified
    UTC
    Identified

    Android users of Mobex may see a notification on their devices that the app is harmful to their device and to uninstall it. Please advise them not to do so as it is an error on Google's part with their certification. We are working with Google to get a quick resolution and apologise for any confusion this may be causing

Sep 2023

Network Upgrade Virtus
  • Completed
    23 September 2023 at 3:00 PMUTC
    Completed
    23 September 2023 at 3:00 PMUTC

    Maintenance has completed successfully

  • In progress
    23 September 2023 at 12:00 PMUTC
    In progress
    23 September 2023 at 12:00 PMUTC

    Maintenance is now in progress

  • Planned
    23 September 2023 at 12:00 PMUTC
    Planned
    23 September 2023 at 12:00 PMUTC

    Work is required to upgrade our system

    This maintenance is classed as at low risk.

Aug 2023

Broadband outage - 17.08.23
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Identified
    UTC
    Identified

    The issue has now been identified and your services should be restored. If you are still experiencing an outage for your service please remove the power from your router for 15 minutes and this should now restore service.

  • Investigating
    UTC
    Investigating

    One of our suppliers is experiencing a major service outage which is affecting some of our customers' internet connection. They are currently working to resolve this. We apologise for any inconvenience this is causing

Aug 2023 to Oct 2023

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