NTA - Notice history

All systems operational

Inbound Calls - Operational

100.0% uptime
Sep 2022 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2022
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Outbound Calls - Operational

100.0% uptime
Sep 2022 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2022
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Web Interface - Operational

100.0% uptime
Sep 2022 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2022
Oct 2022
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Busy Lamps - Operational

100.0% uptime
Sep 2022 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2022
Oct 2022
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API - Operational

100.0% uptime
Sep 2022 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2022
Oct 2022
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No Service Impact Expected - Operational

100.0% uptime
Sep 2022 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2022
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Notice history

View current status

Nov 2022

NOV29
Planned Maintenance 29 November 2022
CompletedMaintenance3 hours
  • Completed30 November 2022 at 12:00 AMUTC

    Maintenance has completed successfully

  • In progress29 November 2022 at 9:00 PMUTC

    Maintenance is now in progress

  • Planned29 November 2022 at 9:00 PMUTC

    Tuesday, 29 November between 21:00 - 00:00

    Work is required in order to improve our systems.

    Tuesday night between 21:00 - 00:00 we will be carrying out systems update.

    This maintenance is classed as at low risk.

NOV19
THN Network Upgrade
CompletedMaintenance11 hours
  • Completed20 November 2022 at 12:00 AMUTC

    Maintenance has completed successfully

  • In progress19 November 2022 at 1:00 PMUTC

    Maintenance is now in progress

  • Planned19 November 2022 at 1:00 PMUTC

    Dear Partners,

    NTA will be upgrading major components of our core network equipment to enhance and upgrade the network capacity and resilience.

    We are expecting this work to take between 7-9 hours, during which the following services will be affected:

    VF Lease lines BT Lease lines Glide Lease Lines BT PDSL ENTANET Lease Lines DIALR Wireless Lease Lines All other primary VOIP services are duplicated in ENF

    This work may also cause disruptions to call traffic, BLF's and other provisioning tools whilst the work is being carried out.

    Notifications will also be sent out informing you of the progression through this period and upon completion of the work.

NOV12
Server Maintenance
CompletedMaintenance1 hour
  • Completed12 November 2022 at 2:00 PMUTC

    Maintenance has completed successfully

  • In progress12 November 2022 at 1:00 PMUTC

    Maintenance is now in progress

  • Planned12 November 2022 at 1:00 PMUTC

    We will be replacing some ETH cables with fibres as a part of the previous maintenance and will also reboot one of our servers.

    Affected services:

    • UC+
    • centreon
    • ntp server
    • voipmonitor
    • All other services should be fine as there is a duplicate server in THN.

Oct 2022

OCT18
Planned Maintenance 18 October 2022
CompletedMaintenance3 hours
  • Completed18 October 2022 at 11:00 PMUTC

    Maintenance has completed successfully

  • In progress18 October 2022 at 8:00 PMUTC

    Maintenance is now in progress

  • Planned18 October 2022 at 8:00 PMUTC

    Tuesday, 18 October 2022 between 21:00 - 00:00

    Work is required in order to improve our systems.

    Tuesday night between 21:00 - 00:00 we will be carrying out essential servers update.

    This maintenance is classed as at low risk.

OCT11
Planned Maintenance 11 October 2022
CompletedMaintenance3 hours
  • Completed11 October 2022 at 11:00 PMUTC

    Maintenance has completed successfully

  • In progress11 October 2022 at 8:00 PMUTC

    Maintenance is now in progress

  • Planned11 October 2022 at 8:00 PMUTC

    Tuesday, 11 October 2022 between 21:00 - 00:00

    Work is required in order to improve our systems.

    Tuesday night between 21:00 - 00:00 we will be carrying out essential systems update.

    This maintenance is classed as at low risk.

Sep 2022

SEP17
Planned Maintenance
CompletedMaintenance6 hours
  • Completed18 September 2022 at 2:00 AMUTC

    Maintenance has completed successfully

  • In progress17 September 2022 at 8:00 PMUTC

    Maintenance is now in progress

  • Planned17 September 2022 at 8:00 PMUTC

    17th of September - 19:00-01:00

    Work is required in order to improve our network infrastructure.

    This work will be non-intrusive and therefore non-service affecting

    This maintenance is classed as at low risk.

SEP7
Planned Maintenance 07 September 2022
CompletedMaintenance3 hours
  • Completed07 September 2022 at 11:00 PMUTC

    Maintenance has completed successfully

  • In progress07 September 2022 at 8:00 PMUTC

    Maintenance is now in progress

  • Planned07 September 2022 at 8:00 PMUTC

    The last email sent has a mistake and this is the correct announcement. Please accept our apologies for this inconvenience.

    Wednesday, 07 September 2022 between 21:00 - 00:00

    Work is required in order to improve our systems. Wednesday night between 21:00 - 00:00 we will be carrying out essential systems update.

    This maintenance is classed as at low risk.

SEP2
Planned Maintenance
CompletedMaintenance6 hours
  • Completed02 September 2022 at 11:00 PMUTC

    Maintenance has completed successfully

  • In progress02 September 2022 at 5:00 PMUTC

    Maintenance is now in progress

  • Planned02 September 2022 at 5:00 PMUTC

    2nd of September - 18:00-00:00

    Work is required in order to improve our network infrastructure.

    This work will be non-intrusive and therefore non-service affecting

    This maintenance is classed as at low risk.

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