NTA - Notice history

All systems operational

Inbound Calls - Operational

100.0% uptime
Nov 2022 · 100.0%Dec · 100.0%Jan 2023 · 100.0%

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Nov 2022
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Outbound Calls - Operational

100.0% uptime
Nov 2022 · 100.0%Dec · 100.0%Jan 2023 · 100.0%

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Nov 2022
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Web Interface - Operational

100.0% uptime
Nov 2022 · 100.0%Dec · 100.0%Jan 2023 · 100.0%

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Nov 2022
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Busy Lamps - Operational

100.0% uptime
Nov 2022 · 100.0%Dec · 100.0%Jan 2023 · 100.0%

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Nov 2022
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API - Operational

100.0% uptime
Nov 2022 · 100.0%Dec · 100.0%Jan 2023 · 100.0%

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Nov 2022
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No Service Impact Expected - Operational

100.0% uptime
Nov 2022 · 100.0%Dec · 100.0%Jan 2023 · 100.0%

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Nov 2022
Dec 2022
Jan 2023

Notice history

View current status

Jan 2023

Mobex Issues
ResolvedMajor outage49 minutes
  • ResolvedUTC

    We just resolved the issue!

  • InvestigatingUTC

    We are currently investigating this incident.

JAN23
Planned Maintenance 23 January 2023
CompletedMaintenance3 hours
  • Completed24 January 2023 at 12:00 AMUTC

    Maintenance has completed successfully

  • In progress23 January 2023 at 9:00 PMUTC

    Maintenance is now in progress

  • Planned23 January 2023 at 9:00 PMUTC

    Monday, 23 January 2023 between 21:00 - 00:00

    Work is required in order to improve our systems.

    Monday night between 21:00 - 00:00 we will be carrying out
    essential systems update.

    This maintenance is classed as at low risk.

JAN18
Upgrades to Datacenter
CompletedMaintenance3 hours
  • Completed18 January 2023 at 9:00 PMUTC

    Maintenance has completed successfully

  • In progress18 January 2023 at 6:00 PMUTC

    Maintenance is now in progress

  • Planned18 January 2023 at 6:00 PMUTC

    We are performing upgrades at the data centers to improve traffic balancing across our sites.

    We are not expecting this to be service-affecting. However, due to the work being undertaken an at-risk notification is being given.

JAN10
Planned Maintenance 10 January 2023
CompletedMaintenance3 hours
  • Completed11 January 2023 at 12:00 AMUTC

    Maintenance has completed successfully

  • In progress10 January 2023 at 9:00 PMUTC

    Maintenance is now in progress

  • Planned10 January 2023 at 9:00 PMUTC

    Tuesday, 10 January 2023 between 21:00 - 00:00

    Work is required in order to improve our systems.

    Tuesday night between 21:00 - 00:00 we will be carrying out essential systems update.

    This maintenance is classed as at low risk.

JAN8
Server Update
CompletedMaintenance56 minutes
  • Completed08 January 2023 at 12:56 PMUTC

    Maintenance has completed successfully.

  • In progress08 January 2023 at 12:00 PMUTC

    Maintenance is now in progress

  • Planned08 January 2023 at 12:00 PMUTC

    Jan 08 2023 between 12:00 - 14:00

    We will be updating links within our Enfield servers.

    This is a non-disruptive upgrade.

Dec 2022

DEC10
Minor link upgrade
CompletedMaintenance574 hours 32 minutes
  • Completed03 January 2023 at 10:32 AMUTC

    Maintenance has completed successfully.

  • In progress10 December 2022 at 12:00 PMUTC

    Maintenance is now in progress

  • Planned10 December 2022 at 12:00 PMUTC

    We will be upgrading the interconnection link between ENF DC and THN DC. No service impact is expected.

Nov 2022

NOV29
Planned Maintenance 29 November 2022
CompletedMaintenance3 hours
  • Completed30 November 2022 at 12:00 AMUTC

    Maintenance has completed successfully

  • In progress29 November 2022 at 9:00 PMUTC

    Maintenance is now in progress

  • Planned29 November 2022 at 9:00 PMUTC

    Tuesday, 29 November between 21:00 - 00:00

    Work is required in order to improve our systems.

    Tuesday night between 21:00 - 00:00 we will be carrying out systems update.

    This maintenance is classed as at low risk.

NOV19
THN Network Upgrade
CompletedMaintenance11 hours
  • Completed20 November 2022 at 12:00 AMUTC

    Maintenance has completed successfully

  • In progress19 November 2022 at 1:00 PMUTC

    Maintenance is now in progress

  • Planned19 November 2022 at 1:00 PMUTC

    Dear Partners,

    NTA will be upgrading major components of our core network equipment to enhance and upgrade the network capacity and resilience.

    We are expecting this work to take between 7-9 hours, during which the following services will be affected:

    VF Lease lines BT Lease lines Glide Lease Lines BT PDSL ENTANET Lease Lines DIALR Wireless Lease Lines All other primary VOIP services are duplicated in ENF

    This work may also cause disruptions to call traffic, BLF's and other provisioning tools whilst the work is being carried out.

    Notifications will also be sent out informing you of the progression through this period and upon completion of the work.

NOV12
Server Maintenance
CompletedMaintenance1 hour
  • Completed12 November 2022 at 2:00 PMUTC

    Maintenance has completed successfully

  • In progress12 November 2022 at 1:00 PMUTC

    Maintenance is now in progress

  • Planned12 November 2022 at 1:00 PMUTC

    We will be replacing some ETH cables with fibres as a part of the previous maintenance and will also reboot one of our servers.

    Affected services:

    • UC+
    • centreon
    • ntp server
    • voipmonitor
    • All other services should be fine as there is a duplicate server in THN.

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