All systems operational

Inbound Calls
Operational
Outbound Calls
Operational
Web Interface
Operational
Busy Lamps
Operational
API
Operational
Secondary Services
Operational
Handset Provisioning
Operational
Wallboards
Operational
UC Integration
Operational
Dialer
Operational
MobeX Mobile
Operational
MobeX Softphone
Operational
NTA Homepage
Operational
Broadband Services
Operational
Lease Lines
Operational
Private DSL
Operational
Wireless Internet
Operational

Recent notices

22 May 2022

21 May 2022

20 May 2022

19 May 2022

Broadband Outages
  • Resolved
    20 May 2022 at 7:51 AM

    We are pleased to announce that as of 20:30 on 19.05.22 that the issue that was affecting some of our broadband suppliers Global Switch location has been fully resolved. We again apologise for any inconvenience caused.

  • Monitoring
    19 May 2022 at 1:54 PM

    At 1pm

    STREAM: Troubleshooting

    • Isolate G52 Switch 2 from the Network - Completed

    • G52 Switch 1 to be configured for core routing - Completed

    • Bring up all LAN interfaces on G52 Switch 1 individually to return service - In Progress

    Next Status:

    • Bring up all the services/connections

    • Pending vendor and KCOM investigation on the 2 CAS devices

    Current Status: Most servers are now back online but we will keep monitoring until we get a FRO

  • Investigating
    19 May 2022 at 8:50 AM

    An update from our supplier.

    A major service outage has been detected at Global Switch affecting connectivity, internal systems and portals. Engineers are on route now to investigate

  • Investigating
    19 May 2022 at 8:28 AM

    We have been made aware that there is a major outage of broadbands that is affecting some of our broadband services. We are currently investigating the issue with our supplier. We apologise for any inconvenience this is causing. We will update you as soon as we have more information.

18 May 2022

17 May 2022

MobeX Connections
  • Resolved
    17 May 2022 at 11:53 AM

    MobeX services are now back up and running and we will continue to look into the calls. We apologise for any inconvenience.

  • Identified
    17 May 2022 at 11:01 AM

    We have identified that there is an issue with our MobeX connections. We are currently investigating and look to have this resolved very soon.

16 May 2022

15 May 2022

Show notice history