NTA - Notice history

All systems operational

Inbound Calls - Operational

100% - uptime
Apr 2023 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2023
May 2023
Jun 2023

Outbound Calls - Operational

100% - uptime
Apr 2023 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2023
May 2023
Jun 2023

Web Interface - Operational

100% - uptime
Apr 2023 · 100.0%May · 99.56%Jun · 100.0%

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Apr 2023
May 2023
Jun 2023

Busy Lamps - Operational

100% - uptime
Apr 2023 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2023
May 2023
Jun 2023

API - Operational

100% - uptime
Apr 2023 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2023
May 2023
Jun 2023

No Service Impact Expected - Operational

100% - uptime
Apr 2023 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2023
May 2023
Jun 2023

Notice history

Jun 2023

Network Maintenance
  • Completed
    17 June 2023 at 8:00 PM
    Completed
    17 June 2023 at 8:00 PM

    Maintenance has completed successfully

  • In progress
    17 June 2023 at 2:00 PM
    In progress
    17 June 2023 at 2:00 PM

    Maintenance is now in progress

  • Planned
    17 June 2023 at 2:00 PM
    Planned
    17 June 2023 at 2:00 PM

    This was originally planned to be non-service affecting, please note we now expect some level of disruption to our leased lines, PDSL's and potentially other services due to maintenance at our data centers.

Planned Maintenance 13 June 2023
  • Completed
    13 June 2023 at 8:00 PM
    Completed
    13 June 2023 at 8:00 PM

    Tuesday, 13 June 2023 between 21:00 - 00:00

    Work is required in order to improve our systems.

    Tuesday night between 21:00 - 00:00 we will be carrying out essential upgrade work.

    This maintenance is classed as at low risk.

May 2023

NTA Domain Issue
  • Resolved
    Resolved

    This incident has been resolved.

  • Update
    Update

    We are continuing to work on a fix for this incident. Unfortunately we are still awaiting a response from Google

  • Identified
    Identified

    We are continuing to work on a fix for this incident. We have asked Google to review the status and are waiting for their response

  • Investigating
    Investigating

    We are currently experiencing issues with URLs that contain "nta" - we are currently investigating this issue. Websites are still accessible but are showing an "unsafe" warning.

Planned Maintenance 17 May 2023
  • Completed
    17 May 2023 at 11:00 PM
    Completed
    17 May 2023 at 11:00 PM

    Maintenance has completed successfully

  • In progress
    17 May 2023 at 8:00 PM
    In progress
    17 May 2023 at 8:00 PM

    Maintenance is now in progress

  • Planned
    17 May 2023 at 8:00 PM
    Planned
    17 May 2023 at 8:00 PM

    Wednesday, 17 May 2023 between 21:00 - 00:00

    Work is required in order to improve our systems.

    Wednesday night between 21:00 - 00:00 we will be carrying out systems updates.

    This maintenance is classed as at low risk.

Network Maintenance
  • Completed
    13 May 2023 at 8:00 PM
    Completed
    13 May 2023 at 8:00 PM

    Maintenance has completed successfully

  • In progress
    13 May 2023 at 2:00 PM
    In progress
    13 May 2023 at 2:00 PM

    Maintenance is now in progress

  • Planned
    13 May 2023 at 2:00 PM
    Planned
    13 May 2023 at 2:00 PM

    Non-service affecting maintenance to our data centres.

Planned Maintenance 11 May 2023
  • Completed
    11 May 2023 at 11:00 PM
    Completed
    11 May 2023 at 11:00 PM

    Maintenance has completed successfully

  • In progress
    11 May 2023 at 8:00 PM
    In progress
    11 May 2023 at 8:00 PM

    Maintenance is now in progress

  • Planned
    11 May 2023 at 8:00 PM
    Planned
    11 May 2023 at 8:00 PM

    Thursday, 11 May 2023 between 21:00 - 00:00

    Work is required in order to improve our systems.

    Thursday night between 21:00 - 00:00 we will be carrying out essential servers maintenance.

    This maintenance is classed as at low risk.

Apr 2023

MobeX Alerting Issue
  • Resolved
    Resolved

    Our upstream provider for the alerting system has notified us that the issue has been resolved.

  • Investigating
    Investigating

    We are currently experiencing an issue with an upstream provider with alerting for new calls. We will provide updates when we receive them.

Apr 2023 to Jun 2023

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