All systems operational

Show current status

Resolved
Mobex on Android Devices

Started
08 October 2023 at 7:56 AM
Status
Resolved after 2 days

Impact

Operational
Affected
No Service Impact Expected
Secondary Services
MobeX Mobile
  • Resolved
    Resolved

    This incident has been resolved.

  • Identified
    Update

    We are working very closely with Google to resolve the issue and hope to have a resolution soon

  • Identified
    Update

    We are still waiting for a response from Google to re-enable the certification

  • Identified
    Identified

    Android users of Mobex may see a notification on their devices that the app is harmful to their device and to uninstall it. Please advise them not to do so as it is an error on Google's part with their certification. We are working with Google to get a quick resolution and apologise for any confusion this may be causing