NTA - Notice history

All systems operational

Inbound Calls - Operational

100% - uptime
Feb 2025 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2025
Mar 2025
Apr 2025

Outbound Calls - Operational

100% - uptime
Feb 2025 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2025
Mar 2025
Apr 2025

Web Interface - Operational

100% - uptime
Feb 2025 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2025
Mar 2025
Apr 2025

Busy Lamps - Operational

100% - uptime
Feb 2025 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2025
Mar 2025
Apr 2025

API - Operational

100% - uptime
Feb 2025 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2025
Mar 2025
Apr 2025

No Service Impact Expected - Operational

100% - uptime
Feb 2025 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2025
Mar 2025
Apr 2025

Notice history

Apr 2025

No notices reported this month

Mar 2025

Internet & Telephone Connection Dropping
  • Resolved
    UTC
    Resolved

    As the issue is down to the use of the Draytek routers and not a direct NTA issue this is deemed to be a non-NTA incident and only an advisory notification and therefore the issue will be closed

  • Monitoring
    UTC
    Monitoring

    We have been advised of a fix for the current issue with the Draytek routers. Please disable SSL VPN and Remote management on the router

  • Identified
    UTC
    Identified

    Please see the inserted link for further information on this matter https://www.ispreview.co.uk/index.php/2025/03/broadband-isps-report-uk-connectivity-problems-with-vulnerable-draytek-routers.html

  • Investigating
    UTC
    Investigating

    We are currently investigating this incident. However, we have been advised that this is due to firmware changes on Draytek routers. Please contact your IT team for assistance

Planned Maintenance 15th of March 2025
  • Completed
    15 March 2025 at 5:00 PMUTC
    Completed
    15 March 2025 at 5:00 PMUTC
    Maintenance has completed successfully
  • In progress
    15 March 2025 at 2:00 PMUTC
    In progress
    15 March 2025 at 2:00 PMUTC
    Maintenance is now in progress
  • Planned
    15 March 2025 at 2:00 PMUTC
    Planned
    15 March 2025 at 2:00 PMUTC

    Maintenance is required to improve our network infrastructure.

    The maintenance is planned for Saturday 15th of March.

    This maintenance is classed as high risk.

Feb 2025

Planned Network Maintenance 16th February 2025
  • Completed
    16 February 2025 at 10:00 PMUTC
    Completed
    16 February 2025 at 10:00 PMUTC
    Maintenance has completed successfully
  • In progress
    16 February 2025 at 8:00 PMUTC
    In progress
    16 February 2025 at 8:00 PMUTC
    Maintenance is now in progress
  • Planned
    16 February 2025 at 8:00 PMUTC
    Planned
    16 February 2025 at 8:00 PMUTC

    Work is required in order to update our systems.

    This work will take place Sunday 16th February 2025 between 20:00 - 22:00.

    This maintenance is classed as low risk.

Planned Maintenance 6th February 2025
  • Completed
    06 February 2025 at 10:00 PMUTC
    Completed
    06 February 2025 at 10:00 PMUTC
    Maintenance has completed successfully
  • In progress
    06 February 2025 at 9:00 PMUTC
    In progress
    06 February 2025 at 9:00 PMUTC
    Maintenance is now in progress
  • Planned
    06 February 2025 at 9:00 PMUTC
    Planned
    06 February 2025 at 9:00 PMUTC

    Work is required in order to update our systems.

    This work will take place Thursday 6th February 2025 between 21:00 - 22:00.

    This maintenance is classed as low risk.

Feb 2025 to Apr 2025

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