NTA - Notice history

Although this incident has been resolved we will keep monitoring the situation

This incident has been resolved. However, we will still keep monitoring the situation

This incident regarding the Cloud phonebook and BLF parking has now been resolved. We apologise for any inconvenience caused

Over the weekend we implemented a solution and are currently monitoring the outcome. If you are still experiencing an issue please advise us.

We are still working towards a full resolution to the BLF issue and will update you accordingly

We are still working on a resolution to the BLF issue and will update you again in due course

The issue regarding calls & registrations is now resolved and this ticket closed

Although the calling issues have been resolved we are still seeing issues with the BLFs for some models of phones. We are investigating the cause of this

Although the services appear to have returned to normal we are still monitoring the situation

We are still monitoring the calls and registrations and will update this page when we have further information

We are aware that there are still issues with calls and registrations on our service. We are working hard to resolve these and hope to have an outcome soon. Sorry for any inconvenience

We have discovered some unusual traffic that overloaded the server which we are investigating. This is causing the call issues you may be experiencing

This incident has been resolved. However, should you still experience any issues with these phones please advise the support team. We apologise for any inconvenience caused

While doing the emergency maintenance last night we implemented a fix for the Gigaset manufactured handsets. If your handset is still not registered please powercycle the handset. We are currently monitoring the result.

The investigation into Gigaset registrations is still ongoing and we will advise as soon as we have any further information