We are pleased to announce that as of 20:30 on 19.05.22 that the issue that was affecting some of our broadband suppliers Global Switch location has been fully resolved. We again apologise for any inconvenience caused.
Monitoring
Monitoring
At 1pm
STREAM: Troubleshooting
Isolate G52 Switch 2 from the Network - Completed
G52 Switch 1 to be configured for core routing - Completed
Bring up all LAN interfaces on G52 Switch 1 individually to return service - In Progress
Next Status:
Bring up all the services/connections
Pending vendor and KCOM investigation on the 2 CAS devices
Current Status:
Most servers are now back online but we will keep monitoring until we get a FRO
Investigating
Update
An update from our supplier.
A major service outage has been detected at Global Switch affecting connectivity, internal systems and portals. Engineers are on route now to investigate
Investigating
Investigating
We have been made aware that there is a major outage of broadbands that is affecting some of our broadband services. We are currently investigating the issue with our supplier. We apologise for any inconvenience this is causing. We will update you as soon as we have more information.
