NTA - Call Failure – Incident details

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Call Failure

ResolvedMinor outage59 minutes

Affected

Inbound Calls

Minor outage from 8:35 AM to 9:35 AM

Outbound Calls

Minor outage from 8:35 AM to 9:35 AM

  • MonitoringUTC

    We implemented a fix and are currently monitoring the network.

  • ResolvedUTC

    Marking this case as resolved for now. Internal investigations will continue.

  • UpdateUTC

    We are investigating this incident. Inbound calls which fail are automatically diverting to our system disaster recovery platform.

  • InvestigatingUTC

    We are currently investigating an incident where both in and outbound calls are not connecting immediately for all callers.