NTA - Inbound Queue Calls not connecting – Incident details
All systems operational
Inbound Queue Calls not connecting
Resolved
Degraded performance
Started about 4 years agoLasted about 2 hours
Affected
Inbound Calls
Degraded performance from 1:44 PM to 4:03 PM
Updates
Resolved
Resolved
We will continue to monitor and investigate this incident internally but expect no further disruption.
Monitoring
Monitoring
We see some agents stuck on calls that happened during the issue which are now being cleared. Please report any issues you are still experiencing to our support team.
