NTA - Network Investigation – Maintenance details

On 29.06.22 we have been offered an engineer by our upstream provider to investigate the network connectivity that caused the outage yesterday 27.06.22. We do not expect any downtime as we are not dealing with the active link. They should not physically handle any cabling and therefore the risk is low, but we need to investigate the reason that the outage occurred and therefore advise of the worst scenario. The work will not begin until 20:00 until 22:00. When the issue is identified a planned outage will be announced for a future date.