NTA - Inbound Call issues to queues – Incident details

All systems operational

Inbound Call issues to queues

Resolved
Degraded performance
Started over 5 years agoLasted 42 minutes

Affected

Inbound Calls

Degraded performance from 3:18 PM to 4:00 PM

Updates
  • Resolved
    UTC
    Resolved

    We just resolved the issue!

  • Monitoring
    UTC
    Monitoring

    Stuck calls were cleared and we are monitoring the infrastructure.

  • Identified
    UTC
    Identified

    We are clearing stuck calls to agents which will take us a moment.

  • Investigating
    UTC
    Investigating

    We are currently investigating this incident.