Registration of Gigaset Phones

Resolved

Operational

Started about 2 years ago15 April 2024Lasted about 19 hours2:39 PM16 April 20249:58 AMUTC

Affected

Inbound Calls

Secondary Services

Handset Provisioning

Updates

Resolved
16 April 2024 at 9:58 AMUTC
Resolved
16 April 2024 at 9:58 AMUTC
This incident has been resolved. However, should you still experience any issues with these phones please advise the support team. We apologise for any inconvenience caused
Monitoring
16 April 2024 at 5:38 AMUTC
Monitoring
16 April 2024 at 5:38 AMUTC
While doing the emergency maintenance last night we implemented a fix for the Gigaset manufactured handsets. If your handset is still not registered please powercycle the handset. We are currently monitoring the result.
Identified
15 April 2024 at 6:23 PMUTC
Identified
15 April 2024 at 6:23 PMUTC
The investigation into Gigaset registrations is still ongoing and we will advise as soon as we have any further information
Investigating
15 April 2024 at 2:39 PMUTC
Investigating
15 April 2024 at 2:39 PMUTC
We are aware of an issue with the registration and ringing of Gigaset handsets. We are currently investigating this issue

NTA - Registration of Gigaset Phones – Incident details