Scheduled for 14 July 2022 at 4:00 PM – 5:00 PM
Affects
Secondary Services
Under maintenance from 4:00 PM to 5:00 PM
UC Integration
Under maintenance from 4:00 PM to 5:00 PM
Completed
14 July 2022 at 5:00 PMCompleted
14 July 2022 at 5:00 PMMaintenance has completed successfully
In progress
14 July 2022 at 4:00 PMIn progress
14 July 2022 at 4:00 PMMaintenance is now in progress
Planned
14 July 2022 at 4:00 PMPlanned
14 July 2022 at 4:00 PMSome of our resellers/partners have relayed to us that UC+ clients are running slow for some of their customers.
After some investigation, it seems the call records table is growing too large and needs to be reduced.
We are planning to reduce this to 7 days; therefore call history within the UC+ client will contain only the last 7 days of call history data.
If you require a longer call history, it will of course still be available on the hosted portal under Reports > Call History.
We understand that most UC+ users do not use the call history feature, but for those that do, they will need to be notified of the coming changes.
We anticipate this will be an intrusive maintenance that will last 1 hour starting from 5 pm on Thursday 14th July.
