Scheduled for 29 July 2021 at 7:00 PM – 30 July 2021 at 10:15 AM
Affects
Secondary Services
Under maintenance from 7:00 PM to 10:15 AM
Handset Provisioning
Under maintenance from 7:00 PM to 10:15 AM
Completed
30 July 2021 at 10:15 AMCompleted
30 July 2021 at 10:15 AMMaintenance has completed successfully.
Planned
29 July 2021 at 7:00 PMPlanned
29 July 2021 at 7:00 PMThe Firmware upgrade for the Model D40 & E50 phones will be rolled out tonight to fix previously identified issues. However whilst doing our testing it has been identified that:
~ In auto-headset mode:
Outbound calls- The headset button does not light up when you initiate the call by pressing OK or DIAL.
The headset button does light up correctly on inbound calls, and if you initiate an outbound call by pressing the headset button.
~ In normal (not-auto-headset) mode:
Outbound calls- Speaker key does not light up when you initiate a call by pressing OK or DIAL.
Loudspeaker button does light up correctly on inbound calls, and if you initiate an outbound call by pressing the loudspeaker button."
The manufacture has been able to replicate the issue and will be working with their research and development department for a future update.