NTA - Annual System Disaster Recovery Testing – Maintenance details

All systems operational

Annual System Disaster Recovery Testing

Completed
Scheduled for 01 April 2021 at 10:05 PM – 10:58 PMUTC

Affects

Inbound Calls

Under maintenance from 10:05 PM to 10:58 PM

Updates
  • Completed
    01 April 2021 at 10:58 PMUTC
    Completed
    01 April 2021 at 10:58 PMUTC

    Maintenance has completed successfully.

  • In progress
    01 April 2021 at 10:05 PMUTC
    In progress
    01 April 2021 at 10:05 PMUTC

    This maintenance is now in progress. Inbound calls will be diverting to our disaster recovery platform as scheduled.

  • Planned
    01 April 2021 at 10:00 PMUTC
    Planned
    01 April 2021 at 10:00 PMUTC

    On Thursday 1st April we will be testing our system disaster recovery platform. Inbound calls for a duration of about 15 min between 23:00 - 00:00 will be diverting to the backup destinations configured under your/your customer's accounts in Features Advanced -> Disaster Recovery. This test is to ensure that if an issue on our network were to occur, calls would be successfully forwarded to the backup destinations. 

    Outbound calls will not be affected by this test. This is NOT an April fools joke and will be a yearly occurrence going forward.