NTA - Broadband outage - 17.08.23 – Incident details

All systems operational

Broadband outage - 17.08.23

Resolved
Partial outage
Started over 1 year agoLasted about 6 hours

Affected

Inbound Calls
Outbound Calls
Secondary Services
Handset Provisioning
No Service Impact Expected
Updates
  • Resolved
    Resolved

    This incident has been resolved.

  • Identified
    Identified

    The issue has now been identified and your services should be restored. If you are still experiencing an outage for your service please remove the power from your router for 15 minutes and this should now restore service.

  • Investigating
    Investigating

    One of our suppliers is experiencing a major service outage which is affecting some of our customers' internet connection. They are currently working to resolve this. We apologise for any inconvenience this is causing